Services

Strata tasks piling up?

Running a self-managed strata shouldn’t feel like a second job. At Strata On Demand, we give you the professional support you need — only when you need it. Whether you’re preparing for your AGM, chasing quotes, or managing compliance, we offer expert help without the full-service price tag. No contracts. No confusion. Just reliable strata support that puts you back in control.

Core Services

Meeting management, contractor support, and compliance essentials

Ideal for self-managed schemes looking for structured, professional help with the day-to-day and the must-do’s.

AGM / EGM Meeting Chairing

Take the pressure off your committee. Our experienced chairperson will run your AGM or EGM professionally and in accordance with legislation — ensuring fair process, structured outcomes, and minimal conflict. Whether onsite or online, we keep the meeting on track, on time, and under control.

AGM
EGM
Extra Time (if required)

AGM / EGM Meeting Agendas

Avoid errors, delays, and unnecessary back-and-forth. We’ll prepare a clear, compliant agenda tailored to your scheme, meeting all legislative and by-law requirements. Fast turnaround available — perfect for schemes needing documents ready yesterday.

AGM
EGM
24-Hour Turnaround

AGM / EGM Meeting Minutes

Protect your scheme with clear, professional minutes that accurately reflect your meeting decisions. Whether you provide a recording or need us to attend live, we’ll deliver a polished document ready for circulation and record-keeping.

AGM
EGM
24-Hour Turnaround

Quote Request Coordination

Stop chasing trades — let us do it for you. We’ll source multiple quotes, follow up, and provide a simple comparison summary so you can make quick, confident decisions. Perfect for repairs, upgrades, or major projects.

Basic (3 quotes)
Premium (5 quotes)

Insurance Quote Coordination

Insurance time doesn’t have to mean headaches. We’ll gather quotes from multiple providers, check the coverage details, and deliver a simple side-by-side comparison. Save time, reduce premiums, and stay covered.

Basic (3 quotes)
Extra Quotes

Work Order Management

Ensure jobs actually get done. We issue work orders, follow up with contractors, confirm completion, and keep everyone in the loop. Whether it’s one repair or ongoing maintenance, we keep it moving so you don’t have to.

Per Work Order

Strategic Support Services

Financial, communication, and admin support to strengthen your scheme
For committees that want structure, confidence, and professional-level documentation — without the admin burden.

Contractor Vetting & Onboarding Pack

Hiring a new contractor? Don’t risk compliance issues or future disputes. We’ll verify their licences, check insurance, and prepare a full onboarding pack so everyone understands the scope, expectations, and process.

Per Contractor
Add Contract Drafting

Strata Roll Setup / Audit

The strata roll is your scheme’s foundation. We’ll create or audit your roll to ensure it’s compliant, clearly formatted, and ready for use — including optional contact clean-up or formatting overhaul.

Initial Setup (up to 10 lots)
Standard Setup / Review

Budget Preparation

A solid budget gives your scheme financial clarity and peace of mind. We’ll build a custom budget aligned with your actual expenses, upcoming projects, and reserve fund targets — perfect for your next AGM.

Per Scheme

Optional Add-On: Levy Contribution Schedule

Insurance Claim Lodging

Filing a claim shouldn’t feel like a part-time job. We handle the full process — collecting details, lodging forms, chasing responses — so you can focus on repairs, not red tape.

Simple Claims
Complex Claims
Follow-Up/Support

Levy Notice & Arrears Summary Drafting

Professional levy notices and arrears summaries that communicate clearly and comply with legislative requirements. Perfect for AGMs, reminders, or formal records.

Per Batch

Drafting Notices & Letters

Need to communicate a by-law breach, upcoming meeting, or common property update? We’ll draft professional letters that are clear, compliant, and appropriately worded for owners, tenants, or trades.

Per Letter
5-Pack

Application Review & Approval Management

Ensure applications are handled correctly, consistently, and in line with your by-laws and legislation. We assess each request, identify the correct approval pathway, and prepare clear approval or refusal letters — complete with practical conditions to protect your building. From simple pet applications to complex renovation or air-conditioning proposals, we make committee decisions fast, compliant, and fully documented.

Pet Applications
Minor Renovation Applications
Short-Term Letting Applications
Major Renovation Review
Air Conditioner Installation Applications
Solar Panel Installation Applications
Complex Applications
Extra Time (if required)

Strata Issue Advice Service

Get clear, practical guidance on any strata issue affecting your scheme. We assess the problem, determine who is responsible, and outline the correct steps your committee must take under NSW legislation. Whether it’s a dispute, repair responsibility, insurance uncertainty, or confusion about approvals, we provide a structured written response so your committee can act confidently and correctly.

Strata Issue Advice
Includes written assessment + recommended next steps (PDF)

Compliance Services

Statutory filings, safety documentation, and record-keeping essentials

Ideal for self-managed schemes wanting confidence that all mandatory registers, reports, and filings are up to date — ensuring your building stays fully compliant and audit-ready year-round

Strata Hub Submission

Strata Hub annual reporting is a legal requirement for all strata schemes in NSW under the Strata Schemes Management Act 2015. Each year, schemes must submit key information (committee members, insurance, contact details, building data) through the Strata Hub portal. We manage the entire process for you — ensuring your return is accurate, compliant, and lodged on time to avoid penalties.

Standard Strata Hub Submission (one scheme)
Complex Submissions (multi-building schemes, missing info, or data corrections)
Any statutory government lodgement fees (charged by Fair Trading)
Any late penalty fees or fines for overdue submissions

Committee Training Compliance Management

Ensure your committee meets the new mandatory training requirements without the stress. We coordinate training access, track each member’s progress, manage reminders, verify evidence, and prepare a complete, audit-ready PDF compliance pack — keeping your scheme fully compliant with the new legislation.

Committee Training Compliance Management
Additional Time (if required)

Notice to Comply Drafting

Ensure breaches are handled correctly and in accordance with legislation. We prepare a clear, enforceable Notice to Comply tailored to your scheme, including the required legislative wording, breach details, evidence summary, and service instructions — giving your committee a compliant, ready-to-issue document that stands up if enforcement action is needed.

Notice to Comply Drafting
5-Pack (any mix of breach types)
Complex Matters or Multiple Breaches

Asbestos Register Coordination

Asbestos registers and management plans are a legal requirement for all strata schemes with buildings constructed before 31 December 2003 under Work Health & Safety (WHS) laws. We coordinate licensed asbestos assessors to prepare or update your asbestos register and management plan, including arranging inspections, sampling (if required), and ensuring clear records for contractors and insurers.

Standard Asbestos Register Coordination (single building)
Complex/multi-building schemes or extensive sampling required
Additional support (urgent inspections, tribunal evidence, or reinspection coordination)
The licensed assessor’s inspection fee
The cost of laboratory testing for asbestos samples
Any rectification, removal, or remediation works identified in the register
Council or regulator lodgement fees (if applicable in your jurisdiction)

Insurance Valuation Coordination

Insurance valuations are a legal requirement for strata schemes in NSW (renewal every 5 years in NSW under the Strata Schemes Management Act 2015). We coordinate licensed valuers to provide professional reports that meet legislative requirements and insurer standards — protecting your scheme from under-insurance, inflated premiums, and compliance risks.

Insurance Valuation Coordination (standard scheme)
Complex schemes (multi-building or staged developments)
Additional support (urgent valuations, multiple insurer queries)
The professional valuer’s inspection and report fee (paid directly to the valuer)
Any rectification, repair, or remediation works identified in the valuation report
Insurer, broker, or regulator fees linked to updating or disputing coverage

AFSS Coordination

Annual Fire Safety Statements (AFSS) are a legal requirement for strata schemes in NSW under the Environmental Planning & Assessment Regulation 2000. We coordinate inspections, chase certificates, manage Accredited Practitioner sign-off, and lodge your AFSS on time — protecting your scheme from fines, invalid insurance, and unnecessary stress.

Standard AFSS Coordination (single building)
Complex/large buildings (multiple fire systems or overdue lodgements)
Additional Support (corrections, urgent lodgements, tribunal evidence packs)
The cost of the fire safety inspections or Form 6 certificates (paid directly to fire contractors)
The Accredited Practitioner’s professional fee for signing the AFSS
Any rectification or repair works required to achieve compliance
Any council lodgement or penalty fees

Capital Works Fund Plan Coordination

Capital Works Fund Plans are a legal requirement for strata schemes in NSW; every scheme must prepare a 10-year plan under the Strata Schemes Management Act 2015. We coordinate qualified consultants to prepare or update your scheme’s plan, ensuring compliance with legislation and giving committees a clear financial roadmap for long-term repairs and maintenance.

Capital Works Fund Plan Coordination (standard scheme)
Complex/multi-building schemes
Additional support (financial modelling, extended committee consultation)
The cost of the capital works fund report itself (paid directly to the consultant)
Any inspection fees charged by the consultant
Any rectification or repair works identified within the capital works fund report

Financial Audit Coordination

Ensure your annual financial audit is completed accurately, on time, and with minimal effort from the committee. We prepare all required records, liaise directly with your chosen auditor, answer queries, and provide a complete audit pack for your files. Ideal for schemes over 100 lots (mandatory) and smaller schemes wanting transparency and professional oversight.

Standard Audit Coordination
Complex Audit Coordination
Extra Time (if required)

Window Safety Device Inspection Coordination

Window safety devices are a legal requirement for strata schemes in NSW under the Strata Schemes Management Regulation 2016, which requires all openable windows above 2m to be fitted with devices restricting openings to 125mm or less. We coordinate licensed contractors to carry out mandatory window safety device inspections and provide you with the required compliance records. Our team handles scheduling, access, follow-ups, and record keeping — ensuring your scheme stays compliant and avoids liability risks.

Standard Inspection Coordination (single building)
Complex or large schemes (multi-building or difficult access)
Additional support (urgent inspections, tribunal packs, re-coordination)
The contractor’s inspection or certification fees
Any rectification, repair, or replacement of defective/non-compliant devices
Council, tribunal, or regulator fees if enforcement action is taken

Specialist Services

Expert help for complex, legal, or compliance-heavy matters
Ideal for schemes facing more than just admin — from by-law updates to tribunal applications.

By-law Drafting, Lodgement And Review

Need to create, update, or review your scheme’s by-laws? We’ll prepare compliant, enforceable by-laws tailored to your needs and legislation — no legal jargon, no confusion.

Single By-Law
Full Set
Review Only
Strata On Demand Drafting Fee

LRS Lodgement Fee (government, per dealing)
Solicitor Certification & Electronic Lodgement (incl. PEXA)
Registration/Admin Lodgement Handling Fee (Strata On Demand)
Total All-In Example (per by-law)
Review only

Strata Inspection Report Review

Understand your strata inspection report with ease. We translate complex findings into clear advice, highlight key risks, and give tailored recommendations so you know exactly what it means before you buy or act as a committee.

Full Report Review & Recommendations (with 15-min phone consultation)
Extra Time (if required)

Compliance Health Check

Don’t wait for something to go wrong. We’ll review your scheme’s legal, operational, and financial compliance, identify risks, and recommend practical next steps. Ideal for new committees or transitioning from a strata manager.

Basic (up to 10 lots): $290 (including GST)
Larger Schemes: from $380 (including GST)
Optional Review Session: +$60 (including GST)

Tribunal Preparation (NCAT)

If you’re heading to tribunal, preparation is key. We’ll assist with applications, evidence collation, strategy planning, and document review — giving you a stronger position and greater confidence.

Debt Recovery Support

Late levies? We’ll help prepare reminder notices, liaise with debt collectors or legal reps, and organise files so you’re ready to escalate if needed. Stay professional, compliant, and in control.

Self-Managed Transition Support

Ready to say goodbye to your strata manager? We’ll guide you step-by-step through the transition, handle document collation, and set you up with the tools to self-manage confidently from day one.

Basic Transition
Add Roll Setup/Collation

Bundled Packages

Save more with our most popular service combinations

We’ve grouped together high-demand services to give you better value and less admin. These packages are ideal for AGMs, committee changeovers, and new self-managed schemes who need a strong, compliant start.

Clear pricing with built-in discounts
Easy to understand, ready-to-go inclusions
Customisation available if your scheme has unique needs

Book a Service

Let’s make strata simple

Whether it’s a one-off job or the start of ongoing support, booking with us is fast, flexible, and obligation-free. You’ll receive a confirmation within 1 business day, and we’ll guide you through any documents or details we need to get started.

No lock-in contracts
One-off services welcome
Payment plans available
Remote or NSW-wide support options